{"id":452,"date":"2025-01-21T13:31:35","date_gmt":"2025-01-21T13:31:35","guid":{"rendered":"https:\/\/richmondgrandresidences.com\/?page_id=452"},"modified":"2025-04-06T15:14:11","modified_gmt":"2025-04-06T15:14:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/richmondgrandresidences.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_phone=&#8221;40px||||false|false&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; sticky_enabled=&#8221;0&#8243; custom_padding_phone=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Silver South Serif||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;60px&#8221; text_line_height=&#8221;36px&#8221; custom_margin=&#8221;||20px|||&#8221; custom_padding=&#8221;||45px|||&#8221; custom_padding_tablet=&#8221;||45px|||&#8221; custom_padding_phone=&#8221;||10px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;60px&#8221; text_font_size_phone=&#8221;32px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; text_line_height_last_edited=&#8221;on|tablet&#8221; text_line_height_tablet=&#8221;65px&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; sticky_enabled=&#8221;0&#8243; custom_margin_phone=&#8221;||15px||false|false&#8221; text_line_height_phone=&#8221;38px&#8221; custom_margin_tablet=&#8221;||20px|||&#8221;]<p>Frequently Asked Questions<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Silver South Serif||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;40px&#8221; custom_margin=&#8221;-10px||20px||false|false&#8221; custom_padding=&#8221;||45px|||&#8221; text_font_size_tablet=&#8221;40px&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<p>About The Townhomes<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; header_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; header_text_color=&#8221;#4d4d4f&#8221; header_font_size=&#8221;16px&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_text_color=&#8221;#4D4D4F&#8221; header_2_font_size=&#8221;15px&#8221; custom_padding=&#8221;|200px|||false|false&#8221; custom_padding_tablet=&#8221;|0px|||false|false&#8221; custom_padding_phone=&#8221;|0px|||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;15px&#8221; header_2_font_size_phone=&#8221;14px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_2_line_height_tablet=&#8221;&#8221; header_2_line_height_phone=&#8221;18px&#8221; header_2_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<h2>Where are the townhomes located?<\/h2>\n<p>The townhomes are nestled in the heart of New Albany, within walking distance of the vibrant Village Center. <a href=\"https:\/\/www.google.com\/maps\/place\/282+Main+St,+New+Albany,+OH+43054\/@40.0788328,-82.8173985,17z\/data=!4m6!3m5!1s0x883867a655b7325d:0xa7b3fdd1f06f8a7e!8m2!3d40.0789627!4d-82.8153555!16s%2Fg%2F11spxtbjd9?entry=ttu&amp;g_ep=EgoyMDI1MDEwMS4wIKXMDSoASAFQAw%3D%3D\">View on Maps<\/a><\/p>\n<h2><\/h2>\n<h2>When will the townhomes be ready for occupancy?<\/h2>\n<p>The first unit is anticipated to be move-in ready in early 2026.<\/p>\n<h2><\/h2>\n<h2>Do the townhomes include a garage?<\/h2>\n<p>Yes, all townhomes come with spacious 3-car garages for added convenience.<\/p>\n<h2><\/h2>\n<h2>Are private outdoor spaces included?<\/h2>\n<p>Yes, each townhome features a private patio for outdoor relaxation and entertainment.<\/p>\n<h2><\/h2>\n<h2>Is there a basement, and what are the options?<\/h2>\n<p>Yes, all townhomes include a basement. The standard offering is an unfinished basement, with options available for finishing and further customization.<\/p>\n<h2><\/h2>\n<h2>What amenities are available in the surrounding community?<\/h2>\n<p>The townhomes are just steps away from the Village Center, offering easy access to restaurants, coffee shops, an ice cream parlor, library, fitness centers, and more.<\/p>\n<h2><\/h2>\n<h2>Are there nearby schools, parks, or shopping centers?<\/h2>\n<p>The highly acclaimed New Albany schools, ranked among the best in the state, are within walking or biking distance. The area also features numerous parks and trails, and Easton Town Center\u2014one of the top 10 retail destinations in the U.S.\u2014is only a 10-minute drive away.<\/p>\n<h2><\/h2>\n<h2>Is the neighborhood walkable and bike-friendly?<\/h2>\n<p>Yes, New Albany is renowned for its walkable streets and bike-friendly paths, with a variety of natural and asphalt trails perfect for running, walking, and biking.<\/p>\n<h2><\/h2>\n<h2>Can buyers customize the interiors?<\/h2>\n<p>Yes, buyers can personalize their interiors, including flooring, paint, cabinetry, and more. For details on upgrades, options, and associated costs, please contact the sales team.<\/p>\n<h2><\/h2>\n<h2>Are there upgrade packages for appliances or finishes?<\/h2>\n<p>Yes, a range of upgrade packages is available for appliances and finishes. Contact the sales team for more information.<\/p>\n<h2><\/h2>\n<h2>Who is the builder or developer of the townhomes?<\/h2>\n<p>This project is brought to you by Steiner &amp; Maletz, a trusted name in development. Learn more about us in the \u201cThe Team\u201d section of our website.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#54555a&#8221; background_image=&#8221;https:\/\/richmondgrandresidences.com\/wp-content\/uploads\/2024\/12\/rendering_rgr_v03-scaled.webp&#8221; custom_padding=&#8221;44px||46px|||&#8221; global_module=&#8221;208&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; module_id=&#8221;contact01&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;28px||||false|false&#8221; 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custom_margin=&#8221;||19px||false|false&#8221; custom_padding=&#8221;|4px|||false|false&#8221; link_option_url=&#8221;contact01&#8243; header_font_size_tablet=&#8221;48px&#8221; header_font_size_phone=&#8221;38px&#8221; header_font_size_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;14px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<h1>CONTACT US<\/h1>\n<h2>Richmond Square Sales Agent<\/h2>[\/et_pb_text][et_pb_blurb title=&#8221;Jane Kessler Lennox&#8221; image=&#8221;https:\/\/richmondgrandresidences.com\/wp-content\/uploads\/2025\/02\/jane_2025.webp&#8221; icon_placement=&#8221;left&#8221; image_tablet=&#8221;https:\/\/richmondgrandresidences.com\/wp-content\/uploads\/2025\/02\/jane_2025.webp&#8221; image_phone=&#8221;https:\/\/richmondgrandresidences.com\/wp-content\/uploads\/2025\/02\/jane_2025.webp&#8221; image_last_edited=&#8221;on|phone&#8221; icon_placement_tablet=&#8221;&#8221; icon_placement_phone=&#8221;top&#8221; icon_placement_last_edited=&#8221;on|tablet&#8221; image_icon_width_tablet=&#8221;95%&#8221; image_icon_width_phone=&#8221;173%&#8221; image_icon_width_last_edited=&#8221;on|tablet&#8221; content_max_width_tablet=&#8221;100%&#8221; content_max_width_phone=&#8221;&#8221; content_max_width_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|||on|||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#C9C3BC&#8221; header_font_size=&#8221;19px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.2em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#C9C3BC&#8221; body_line_height=&#8221;1.5em&#8221; image_icon_custom_margin_tablet=&#8221;||||false|false&#8221; image_icon_custom_margin_phone=&#8221;||||false|false&#8221; image_icon_custom_margin_last_edited=&#8221;on|tablet&#8221; image_icon_custom_padding=&#8221;||||false|false&#8221; image_icon_custom_padding_tablet=&#8221;||||false|false&#8221; image_icon_custom_padding_phone=&#8221;&#8221; image_icon_custom_padding_last_edited=&#8221;on|tablet&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;-5px||||false|false&#8221; custom_margin_tablet=&#8221;|||0px|false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;|||0px|false|false&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; custom_css_blurb_image=&#8221;width:35%;&#8221; global_colors_info=&#8221;{}&#8221;]<p><span>New Albany Realty<br \/>(614) 562-1212<\/span><span><br \/><a href=\"mailto:JaneL@newalbanyrealty.com\" style=\"color: #c78d52;\">JaneL@newalbanyrealty.com<\/a><\/span><\/p>\n<p><span>No one knows the New Albany community better than New Albany Realty. We\u2019ve been here from the very beginning.<\/span><\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_contact_form use_spam_service=&#8221;on&#8221; recaptcha_list=&#8221;richmondgrandresidences|richmondgrandresidences-0&#8243; email=&#8221;janel@newalbanyrealty.com, akhan@steiner.com, sbrady@bradydesignltd.com&#8221; custom_message=&#8221;Name: %%Name%%||et_pb_line_break_holder||Email: %%Email%%||et_pb_line_break_holder||Phone: %%Phone%%||et_pb_line_break_holder||Message: %%Message%%&#8221; success_message=&#8221;Thank you for your message. 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The townhomes are nestled in the heart of New Albany, within walking distance of the vibrant Village Center. View on Maps When will the townhomes be ready for occupancy? The first unit is anticipated to be move-in ready in early 2026. Do the townhomes include a garage? Yes, all townhomes come with spacious 3-car garages for added convenience. Are private outdoor spaces included? Yes, each townhome features a private patio for outdoor relaxation and entertainment. Is there a basement, and what are the options? Yes, all townhomes include a basement. The standard offering is an unfinished basement, with options available for finishing and further customization. What amenities are available in the surrounding community? The townhomes are just steps away from the Village Center, offering easy access to restaurants, coffee shops, an ice cream parlor, library, fitness centers, and more. Are there nearby schools, parks, or shopping centers? The highly acclaimed New Albany schools, ranked among the best in the state, are within walking or biking distance. The area also features numerous parks and trails, and Easton Town Center\u2014one of the top 10 retail destinations in the U.S.\u2014is only a 10-minute drive [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-452","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Richmond Grand Residences<\/title>\n<meta name=\"description\" content=\"Luxury Townhomes for sale in the heart of New Albany Ohio with many amenities and convenient access to many parts of Central Ohio\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/richmondgrandresidences.com\/index.php\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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